If a named storm forces the evacuation of Key Largo, you can opt for the amount paid refunded in full, or you can reschedule your vacation using the same payment. If you choose to reschedule, please make sure the dates you provide are correct as we can only do one reschedule.
All cancellations must be sent via email to firstname.lastname@example.org. Once we receive your timely cancellation, your refund will be processed and sent within 60 days of the cancellation request date. You must receive our acknowledgment of cancellation via email for your reservation to be confirmed canceled and the refund process to begin. It is your responsibility to ensure that we receive your cancellation notice.